Mile High Wildlife Photo Club


Return to Blog Topics

Flash, Internal, won't work (Canon)
2 replies 3761 views
08-21-2012, 06:28 PM Georgia A. Hart
A few days ago, my internal flash (Canon digital Rebel Ti3) was working normally, then I used my Speedlite and it worked normally, then I used a cable for my Speedlite and it did not work normally (apparently incompatible with my gear). Later, I found that my internal flash does not work at all.

With Speedlite disconnected, I went to the camera menu to 'Flash Control' and found that 'flash is enabled'. I then selected 'internal flash settings' and got a message 'this menu is not available; external flash is connected'. I then selected 'external flash settings' and got message 'external flash is turned off or is incompatible' (but no external flash was connected).

When I connect the Speedlite, the camera menu>flash control>external flash allows me to set controls for the Speedlite, and all works normally.

Did I damage my Speedlite shoe somehow either with the Speedlite or the incompatible Speedlite cable, so that the camera thinks that the Speedlite is always connected? Or is there a setting or procedure that I need to do to re-enable the internal flash?

If anyone has any ideas, I would be greatful. Thanks, Georgia Hart
08-24-2012, 03:24 PM Georgia A. Hart
Thanks, Charlie. I did as you suggested, which was also what Canon tech support suggested, but internal flash still not working. Canon did offer me a discount on a refurbished Canon T2i, but still quite expensive. I can send the camera to Canon for repairs, but that typically requires 2 weeks and about $200. Since my Speedlite works normally with my camera, I will use that instead of internal flash. Thanks for your idea. Georgia

Login to post a reply.

Return to Blog Topics

All images on this site are copyrighted by the photographers and are intended for viewing only. They are
not to be downloaded or reproduced in any way without the written permission of the photographer.